Booking Policy – SLG Tours and Travels

Advance Booking Confirmation
All travel bookings are confirmed only after receiving the required advance payment from the customer.

Accurate Information
Customers must provide correct details such as name, contact number, travel date, destination, and number of passengers at the time of booking.

Payment Terms
A certain advance amount is required to confirm the booking, and the remaining balance must be paid before the start of the journey or as agreed.

Vehicle Allocation
The type of vehicle provided will depend on the number of passengers and the booking agreement.

Timely Reporting
Customers are requested to report at the agreed pickup location and time to avoid delays in travel.

Changes in Booking
Any changes in travel schedule or passenger details should be informed to the company in advance.

Cancellation Policy
If a booking is cancelled by the customer, the advance payment may be non-refundable or subject to cancellation charges depending on the circumstances.

Force Majeure Conditions
In case of natural disasters, road blockages, government restrictions, or other unavoidable situations, travel plans may be modified for safety reasons.

Customer Responsibility
Passengers must carry valid identification and follow travel safety rules during the journey.

Company Rights
SLG Tours and Travels reserves the right to modify travel arrangements if required for operational or safety reasons.